Still have questions?

Where do you ship Mason's Meats?

We currently ship to the UK, Northern Island, UAE, Hong Kong and Australia direct from our production facility. Please note that we have a minimum order of six items for shipments outside the UK and NI.

How are Mason’s Meats products made?

Using only grass-fed beef and Anglesey sea salt from Halen Môn and manufactured in Eridge, East Sussex.

Who buys Mason’s Meats?

For packed lunches
People camping
People going away on holiday
Pre or post workout
Kids lunchboxes
Hors-d'œuvre with a pate piled on top!
Travelling and wanting to avoid the disgusting airport and airline food.

Our jerky is perfect for people on a carnivore or keto diet, busy professionals, fitness enthusiasts, health-conscious individuals, foodies, event caterers, families, and those seeking convenient and nutritious options while on the move or as a thoughtful gift.

Is Mason’s Meats ‘Proper Beef Brisket’ gluten free?

Yes.

Are your products Halal certified?

We do not source Halal beef for our normal product range, the only exception is for our specific Halal Beef Brisket Jerky, where the grass fed beef we sourced is certified Halal.

Tell me more about shipping

We ship everyday Monday-Friday, so you’ll need to order by 22.00 on the day before so we can pack and ship your order on time. We use Royal Mail Tracked 48 hours as standard, shipping is free on three bags or more and £4.00 on other orders. Shipping to other countries outside of UK/NI is £11.50. We ship in a cardboard box to make sure your delicious treats don’t get crushed.

Please note that Royal Mail Tracked 48h and Tracked 24h services are estimated delivery timeframes.

They are not guaranteed.

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More than 90% of orders are delivered within the estimated timeframes of Royal Mail Tracked 48h and Tracked 24h services. However, delays can occur due to unforeseen circumstances, such as:

• Staff shortages

• Network disruptions

• Weather conditions

Please allow up to 7 working days from your estimated delivery date before contacting us. We appreciate your understanding and patience during busy periods.

What’s the shelf life of Mason’s Meats ‘Proper Beef Brisket’?

3 months - best enjoyed within a month. We bet it won’t make it past a week…

What forms of payment do you accept?

All major credit/debit cards as well as Bitcoin (on-chain) and Lightning.

How do I contact customer support?

You can email us via:

info@masonsmeats.co.uk

we’ll get back to you within one business day. Note if you ate the entire packet and sent us back the empty one “unsatisfied” we’re onto you..